Privacy Policy
Privacy Policy – Summary
This Privacy Policy describes how Amber Active (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect under this Policy.
We encourage you to read this Privacy Policy carefully and in full.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
The updated version will be posted on the Site. Where required by law, we will take additional steps to notify you.
How We Collect and Use Personal Information
To provide our Services, we collect personal information from a variety of sources. The type of information we collect depends on how you interact with us.
In addition to the uses described below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce our terms, and protect our rights and those of our users.
Personal Information We Collect
Personal information includes information that identifies, relates to, or could reasonably be linked to you.
Information You Provide Directly
When using our Services, you may provide information such as your name, billing and shipping address, phone number, and email address.
We also collect information related to orders, payments, shipping, returns, customer support, and any other information you voluntarily provide when contacting us.
If you do not provide certain required information, you may not be able to use some features of the Site.
Information Collected Automatically
We automatically collect information about your interaction with the Site, including device information, browser type, IP address, network data, and browsing behavior.
We use cookies and similar technologies for these purposes.
Information from Third Parties
We may receive information from third-party service providers acting on our behalf, such as e-commerce platforms (e.g., Shopify), payment processors, analytics providers, marketing partners, and shipping/logistics providers.
All information received from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information to:
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Process orders and payments
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Arrange shipping and delivery
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Manage returns and exchanges
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Create and manage customer accounts
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Provide customer support
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Communicate with you regarding purchases and inquiries
We may also use your information for marketing and advertising purposes, such as sending promotional communications or personalizing ads.
If you are located in the European Economic Area (EEA), these activities may be based on our legitimate interests under Article 6(1)(f) of the GDPR.
Additionally, we use personal information for fraud prevention, security purposes, and to improve our Services.
Cookies
We use cookies to operate our Site, remember your preferences, analyze usage, and enhance your user experience.
You can configure your browser to refuse or delete cookies. Please note that doing so may affect the functionality of certain Services.
For more information about cookies used by Shopify, please refer to Shopify’s cookie policy.
Sharing of Personal Information
We may share your personal information with third parties when necessary to provide our Services, including payment processors, shipping providers, customer support partners, analytics services, and marketing platforms.
We may also disclose information to comply with legal obligations, protect our rights, or in connection with a business transaction.
We do not sell personal information. Sensitive personal data is shared only with your explicit consent, where required.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We recommend reviewing their privacy policies before providing any personal information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from minors.
If you believe that a child has provided us with personal information, please contact us so we can delete it.
Data Security & Retention
We implement reasonable technical and organizational measures to protect your personal information. However, no system can guarantee absolute security.
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or to comply with legal obligations.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict processing of your personal information, withdraw consent, or request data portability.
You can exercise these rights by contacting us using the details below.
We do not discriminate against users for exercising their privacy rights.
Complaints
If you have concerns about how we process your personal information, please contact us first.
Users located in the EU also have the right to lodge a complaint with their local data protection authority.
International Users
Your personal information may be transferred to and processed outside your country of residence.
For transfers from Europe, we use recognized legal mechanisms to ensure an adequate level of data protection.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
For the purposes of applicable data protection laws, Amber Active acts as the data controller of your personal information.